comunque una cosa del genere è successa anche a me un mesetto fa con un cliente giapponese
The Land Of Surf, Sun And Time Dilation
Call Center | Ohio, USA
Me: “Thank you for calling ****, this is ****, how can I help you?”
Customer: “Yes, I’d like to place an order.”
Me: “I’d be happy to do that for you, however our ordering system is down. If you’d like to call back in 15 minutes, someone can help you with that.”
Customer: “OK, so is it 15 minutes Hawaii time, or your time?”
Me: “No…just 15 minutes…I’m pretty sure that’s the same no matter where you are, ma’am.”
Customer: “Oh! OK, thanks.”